Prioritize the end user perspective
Aligning Business and IT
- Consolidate infrastructure and business services views in a single console
- Proactively manage end user service levels
- Map business services to the technical infrastructure
Minimizing risks
- Analyze the impact of downtime on business critical services
- Manage IT priorities according to business impact
Improving ITIL efficiency
- Optimize main ITIL processes
- Accelerate diagnostics and problem resolution
ValidIT's expertise is based on great experience on HP BSM solutions.
HP
Business Availability Center (HP BAC) : application monitoring
HP Universal CMDB (HP UCMDB) : infrastructure discovery and application mapping
HP
Operations Center (OMi, OVO and NNM) : infrastructure
and network monitoring